TotalEnergies Gas & Power Reviews, Prices and Tariffs
TotalEnergies Gas & Power (formerly Total Gas & Power) is a large commercial electricity supplier offering bespoke solutions. They have specific solutions for many specialised industries from aviation to marine and everything in between.
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About TotalEnergies Gas & Power
TotalEnergies Gas & Power is a business energy supplier established in 1987, although since 2000 it has been owned by the TotalEnergies Group whose roots to back to 1924. TotalEnergies Gas & Power supplies business gas and business electricity to 200,000 commercial customers across the UK. TotalEnergies is the largest energy supplier for businesses in the UK, catering to SMEs, large industrial and commercial customers, as well as public service organisations..
TotalEnergies Gas & Power Features
|
Features |
Service Offered |
|---|---|
| Online Billing | Yes |
| Direct Debit | Yes |
| Smart Meters | Yes |
| Mobile App | No |
| Flexible Payment Options | Yes |
| Additional Services | No |
| Green/ Renewable Energy | Yes |
| Trustpilot Review | 4.7/5 |
TotalEnergies Gas & Power Tariffs
All TotalEnergies Gas & Power tariffs are business tariffs. They do not have a domestic customer offering. The tariff that businesses can choose from include:
- Fixed price
- Standard Variable rates
- Electricity Non Commodity Groups
- Fixed flexi
- Baseload
- Fully-trade cashout
With Business Electricity Prices, we can give you a quote for TotalEnergies fixed-price tariffs. To get the latest, business energy quote with today's prices, run a price comparison.
TotalEnergies Gas & Power Renewable Business Energy
Carbon Net Zero offerings include:
Renewable Energy - REGO-backed tariffs for small businesses and large businesses
Pure Green - electricity sourced from 100% renewable sources such as solar, wind and hydro, but does not include biomass.
TotalEnergies Gas & Power Deemed Rates
Customers who are out of contract with TotalEnergies Gas & Power and have not switched to a new business energy supplier or agreed a new contract with TotalEnergies will be on TotalEnergies' deemed rates for gas and electricity. We have set out the current deemed rates below:
Business gas deemed rate
Gas deemed rate is 10.91 pence/kWh plus a charge rate of 230 pence/day. For customers with an AQ higher than 732,000 kWh a site-specific daily standing charge may apply.
Business electricity deemed rate
Half Hourly customers deemed rate: 31.47 p/kWh
Non Half Hourly Rates:
Multi-rate tariff deemed rates: 38.61 p/kWh (day) and 27.53 p/kWh (night)
Single rate tariff: 36.26 p/kWh
Daily standing charges on business electricity deemed rates are calculated specifically to the customer's site.
All electricity meters on our deemed rate will have a daily charge applied that is calculated specific to your site.
TotalEnergies Gas & Power Reviews
TotalEnergies Gas & Power is well reviewed, with an 'Excellent' 4.7 rating on Trustpilot from 6,886 reviews in March 2025. 83% of reviewers chose to award TotalEnergies a 5-star rating, showing that generally customer satisfaction is high.
Is TotalEnergies Gas & Power A Good Energy Supplier?
TotalEnergies Gas & Power is a good option for businesses that use a large amount of gas or electricity. TotalEnergies' tariffs are catered to suit this customer profile. As a result businesses will find a highly-rated customer with many years of experience that is backed by the global TotalEnergies group.
The Citizens Advice Non-Domestic Energy Supplier Table placed TotalEnergies a very commendable third out of 14 in October to December 2024, showing a low leverl of complaints about the energy supplier.
Moving Premises With TotalEnergies Gas & Power
TotalEnergies Gas & Power has a dedicated moving premises team to help customers with their move into or out of a site they supply energy to. Energy suppliers need to know when there is a change of tenancy, and TotalEnergies Gas & Power is no different.
Moving In
Customers moving into a business premises supplied by TotalEnergies need to inform the energy supplier that they are moving in. This can be done by filling in a form on the website and answering some questions.
If you are using an energy broker or TPI such as Business Electricity Prices, then our dedicated team will handle your move into your new premises for you.
Moving Out
When you are moving out of a premises supplied by TotalEnergies Gas & Power, then TotalEnergies needs to be informed of this through filling in the Moving Premises form.
Customers that use Business Electricity Prices can rest knowing our team will handle this aspect of your move for you - you will only need to supply a signature, and we will liaise with TotalEnergies Gas & Power on your behalf.
Switch To TotalEnergies Gas & Power
Customers wishing to switch to TotalEnergies Gas & Power need to obtain a business energy price quote from them, then authorise a cancellation of their existing business contract and the switch will be effective the day the current contract ends.
Switch From TotalEnergies Gas & Power
TotalEnergies customers wishing to switch to a new business energy supplier, need to follow the TotalEnergies cancellation policy. Switching to a new business energy supplier without a penalty cannot happen until your existing contract ends, and TotalEnergies requires 30-days notice of an intention to terminate your contract, if you are within your renewal window.
Customers choosing Business Electricity Price to change energy supplier will benefit from having a member of our team handle the switch for you.
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Renew TotalEnergies Gas & Power Contract
Customers whose existing contract is ending but do not wish to change business electricity or business gas providers can renew their contract. This prevents the contract from rolling over into a deemed rate.
Complaints Procedure For TotalEnergies Gas & Power
Customers unhappy with service of TotalEnergies can follow TotalEnergies complaints procedure. More detail is available here, we will outline the process for you.
- Raise your issue with TotalEnergies Service Department
- If issue is unresolved, then raise the issue by contacting the Complaints Department (ensure you include: Account Number, MPAN or MPR number, contact Telephone, date issue first raised with the servicing department, an outline of your issue). This can be sent by email to: [email protected], or by filling in TotalEnergies' complaints form, or by writing to:
- If the matter is still unresolved, then you can escalate to TotalEnergies' Complaints Manager, details here
- If TotalEnergies in-house complaints team still cannot resolve your issue, then you can contact the Energy Ombudsman
- Finally, the Citizens Advice Bureau (CAB) can provide assistance if you still cannot have your complaint resolved.
Contact Details For TotalEnergies Gas & Power
There are several contact details for TotalEnergies Gas & Power, depending on your reason for getting in touch, however the easiest starting point is the Web Chat feature on the TotalEnergies website.
You can find all TotalEnergies contact details here.
Customers using Business Electricity Prices will have a dedicated account manager to handle all communications between TotalEnergies and yourself, saving you plenty of time and hassle.
TotalEnergies Gas & Power Fuel Mix
TotalEnergies Gas & Power's fuel mix for April 2023 to March 2024 is as follows (UK average in parentheses)
Coal: 8% (6%)
Natural gas: 38% (35%)
Nuclear: 6% (13%)
Renewable: 44% (43%)
Other: 4% (3%)
Environmental impact:
CO2 emissions: 262g/kWh
Radioactive Waste: 0.0006g/kWh
TotalEnergies Gas & Power or Total Gas & Power?
TotalEnergies Gas & Power has been known by several names over its years of operation. In 2021, the supplier rebranded from Total Gas & Power to the current name of TotalEnergies Gas & Power.
However, a brief history of the supplier shows its many names: the business energy supplier was established in 1987 as AGAS Limited and was the first independent gas supplier in the UK. AGAS was later acquired by Elf Aquitaine and became rebranded to Elf Business Energy in 1999.
Elf Aquitaine then merged with the Total Group, and Elf Business Energy was rebranded to TotalFinaElf Gas and Power Limited in 2000. TotalFinaElf Gas & Power was and rebranded to Total Gas & Power in 2003.
Compare TotalEnergies With Business Electricity Prices
Comparing energy tariffs can be time-consuming and difficult if you choose to do it yourself. However, here at Business Electricity Prices, we’ve made the process quick and simple with our free online comparison tool.
Simply enter your business’ postcode, contact details and some brief information about your business electricity needs, and in just a few moments, you’ll receive your free quote.
In 30 seconds, you can compare business electricity prices and select the tariff that’s right for your company.